Shipping
There is free shipping on all US orders. Orders will be shipped out immediatly, unless a prefered shipping date is specified in the 'note to seller' section at checkout. We do not ship outside of the US at this time.
Returns
Seeds: Can be returned within 30 days of purchasing.
Tubers: Can be returned within 3 days of receiving the items. Because tubers can degrade in quality if improperly handled, they must be returned promptly.
Trees: Can be returned within 3 days of receiving the items. Because trees can degrade in quality if improperly handled, they must be returned promptly.
-We will issue a complete refund, minus our shipping cost, once we receive the items in the mail.
Damaged Plant Material or Other Issues
If anything was damaged during shipping, contact us within 48 hours. We will likely pay for you to ship the material back to us, and then reship a new package. Whatever happens, we will work diligently to make things right.
If you have any questions, concern or feedback, we would love to hear from you, please reach out via email.
There is free shipping on all US orders. Orders will be shipped out immediatly, unless a prefered shipping date is specified in the 'note to seller' section at checkout. We do not ship outside of the US at this time.
Returns
Seeds: Can be returned within 30 days of purchasing.
Tubers: Can be returned within 3 days of receiving the items. Because tubers can degrade in quality if improperly handled, they must be returned promptly.
Trees: Can be returned within 3 days of receiving the items. Because trees can degrade in quality if improperly handled, they must be returned promptly.
-We will issue a complete refund, minus our shipping cost, once we receive the items in the mail.
Damaged Plant Material or Other Issues
If anything was damaged during shipping, contact us within 48 hours. We will likely pay for you to ship the material back to us, and then reship a new package. Whatever happens, we will work diligently to make things right.
If you have any questions, concern or feedback, we would love to hear from you, please reach out via email.